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Heidi Burns

VP of Marketing & Originations Development
Flagship Credit Acceptance

Heidi Burns serves as Vice President, Marketing and Originations Development at Flagship. In this role, she leads the marketing and reputation management for direct and indirect lending, internal corporate communications, ancillary product development and sales. Heidi also directs the efforts of the dealer relations team, which manages indirect dealer enrollment activity and dealer service. 


Heidi brings over 22 years of experience developing and leading marketing and sales programs at major financial services organizations. Her experience and increasing levels of management and leadership within the sales, training and marketing departments at national organizations enable her to introduce best-practices to support strategic initiatives and drive meaningful results for enterprise-wide programs. 


Most recently, Heidi served as a Regional Manager for Easy Care Midwest. In this role, she established and supported dealer relationships in Re-Insurance, Sales, F&I, Compliance, and other operational segments across the upper Midwest. Previously, Heidi held roles of increasing responsibility at Fleet Advocates, Repair Advocates, and Vision Marketing, and worked in retail automotive as a Finance Director, Finance Manager and Sales Manager for several automotive groups in the upper Midwest.  


Heidi is an active community member, volunteering with Ronald McDonald House Charities, Crescent Cove, Community 360, and as an assistant coach for the National Speech & Debate Association. She is a member of Flagship’s Volunteer Time Off, VTO, Committee, which encourages associates to take time off to donate their skills and abilities to support nonprofits and charities in the community.