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Susan Medrano

Senior Vice President & General Manager
Synchrony Outdoors

Susan Medrano is the Senior Vice President & General Manager, with over 25 years of financial services experience and currently leads Synchrony Outdoors within the Lifestyle platform. In this role, she provides general management and P&L accountability for SYF’s consumer business within the Outdoors industries which includes powersports and lawn and garden. She leads a diverse, cross-functional team in building and sustaining strategic partnerships that drive market penetration, growth and brand loyalty across 8k+ dealers and multiple OEM relationships.

Prior to her current role, Susan was the SVP & General Manager for the Gap portfolio from 2018-2022.


Susan is a graduate of the University of Texas at Dallas where she earned a bachelor degree in Political Science.  She also has an MBA from Southern Methodist University.