Chief Risk Officer
Mercedes-Benz Financial Services USA

As Chief Risk Officer for Mercedes-Benz Financial Services in the United States, Canada, and Mexico, Dawn Carpenter is responsible for overseeing all aspects of risk management across the region. She leads key initiatives in credit risk, including acquisition decisioning strategies, portfolio monitoring, and data-driven collection strategies that support the company’s financial strength and customer focus.

With over 27 years of experience in automotive financial services—all within Mercedes-Benz Financial Services—Dawn brings deep institutional knowledge and a proven track record of strategic leadership. Her career has spanned a wide range of disciplines including accounting, financial reporting, pricing, insurance, project management, and risk management. This breadth of experience gives her a holistic understanding of the business and a unique perspective on managing risk in a dynamic and competitive environment.