Associate Vice President, Product Management – Consumer Lending
USAA

Scott Serpico is the Assistant Vice President of Product Management and Pricing within USAA Bank’s Consumer Lending business, responsible for the product lifecycle for each of the Consumer Lending products: Auto, Unsecured, Other Secured and Career Starter. The team’s focus is to deliver compliant strategic solutions into market that serve the financial needs of our members while creating a sustainable competitive advantage for the association.

Scott has 26 years of consumer banking experience across top large financial institutions in both a first- and second-line capacity. His journey has spanned the Auto, Mortgage, Credit Card, and Unsecured industries, with diverse experiences across Product, Risk, Finance, Collections, Sales, Dealer Rewards, Dealer Management, and Operations. He has deep experience in analytics, product strategy and development, product and operational analytics, portfolio performance assessment, loss forecasting and P&L management.

Scott spent a few years as an assistant teacher in a kindergarten class helping children with special needs before pursuing a career in Finance. He is a graduate of the University of Massachusetts, Amherst.