SESSION 7: THE NEXT GENERATION IN DIGITAL LENDING: ENHANCING CUSTOMER LOYALTY
- Improving consumer communication and self-service through AI-driven chatbots
- Embracing an omnichannel approach, from application to servicing
- Employing generative AI strategies to personalize customer experience and decisioning
PANELISTS:
- Kristina Bolte, SVP of Dealer Services, National Product & Strategy Executive, US Bank
- Matt Dundas, VP of Finance, Carvana
MODERATOR:
Sponsored By: